New donors

Welcome every new donor, within the week.

A first gift is the start of a relationship. GivFlow notices it, sends a personal thank-you from your church, and tracks who comes back.

How this flow works

It starts when

Someone gives for the first time to a budget, as an individual or as a joint donor unit.

1
A personal thank-you
Written in your church’s words and sent from your address, soon after the first gift.
2
The right fund, the right note
Budgets keep it accurate. Someone who has given to General for years and gives to Missions for the first time gets a Missions welcome, not a “new to our church” email.
3
Replies reach a person
The donor can reply and it goes to the reply-to person you choose.

It stops when the donor moves on in their journey, like a second gift. GivFlow tracks it.

One household, three budgets

The Nair family · joint donor unit

Illustration

JanMarMayJulSepNovJanMar

General

North campus

1 2 3 4 5 6

Kingdom Builders

North campus

Last gift a year ago 7

Missions

South campus

Inactive · excluded from follow-ups

1
New donor thank-you · First gift
A personal welcome to this budget, within the week.
2
Thank-you + recurring invite · Second gift
Recognizes they came back and offers a monthly gift.
3
Active → Recurring invite · Active
Consistent giver, no recurring gift yet: one easy link.
4
Failed gift recovery · Gift failed
Quiet card-update note and a gentle reminder.
5
Pastoral check-in · Lapsed
Not an ask. Replies go to the pastor you choose.
6
Thank-you + recurring ask · Recovered
Glad you're back, and a small invite to give monthly.
7
Keep-in-the-loop update · Dormant 12 months
What the church has been up to. Low pressure.
Inactive donors are excluded. Every reply reaches a person.

Illustration with a sample household. Each budget is a campus + fund group with its own status and follow-up.

Track by individual or joint donor unit, so a spouse giving for the first time isn’t treated as new.

New is a status per budget, so each fund group gets the welcome that fits it.

Start from tested templates, then adjust the language to sound like your church.

Every note comes from your church, and every reply reaches a person.

Replies go to who you choose
Pick the reply-to person for each flow, like a pastor or your finance lead. Donors can always reach someone.
Unlimited senders
Create as many senders as you need, each with its own display name and signature.
Context before it sends
GivFlow reads giving history, budgets, pledges and donor status first, so each note fits the person.
Inactive donors are left out
Donors marked Inactive are excluded from follow-ups automatically.