A lapsed donor is a pastoral opportunity.
When someone stops giving, life usually happened. GivFlow sends a warm check-in from a real person and makes it easy to reply.
A donor unit’s giving lapses for a budget. GivFlow tracks donor units, not individuals, to keep false positives down.
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1A warm check-in
Not a giving ask. A note that says we noticed and we care, signed by the sender you choose.
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2An easy way to ask for help
Sometimes people just need an opening. Replies go straight to the reply-to person, like a pastor.
- 3Re-engagement tracked
You see who came back, so your team knows where a conversation is already happening.
Hi Marcus,
You came to mind this week and I wanted to check in. No ask here. I hope you and the kids are doing okay.
If there's anything we can pray for, just reply. I'd love to hear from you.
Dave
Illustration with sample donors.
Sample email and names.
Not about the dollars
It’s about connection. Seeing who re-engages helps your pastors care for people well.
Per budget
Lapsed is tracked per budget, so a family that still gives to one fund isn’t treated as gone.
Inactive donors excluded
Donors marked Inactive are left out of follow-ups.
Every note comes from your church, and every reply reaches a person.
- Replies go to who you choosePick the reply-to person for each flow, like a pastor or your finance lead. Donors can always reach someone.
- Unlimited sendersCreate as many senders as you need, each with its own display name and signature.
- Context before it sendsGivFlow reads giving history, budgets, pledges and donor status first, so each note fits the person.
- Inactive donors are left outDonors marked Inactive are excluded from follow-ups automatically.
Other flows
All flows →When a gift fails, 1 in 3 donors stop for the year. GivFlow follows up.
New donorsA personal thank-you after a first gift, for each budget.
Second giftsFollow up after a second gift and show where giving goes.
Recurring givingRecurring donors give 4X the gifts and 30–60% more a year.
Processing feesInvite donors to cover fees or give by bank. 0.6% effective fees are achievable.
GenerosityA gentle nudge for donors whose giving hasn't changed in years.
Recovered donorsA thank-you when someone gives again after lapsing, plus a small invitation to give monthly.
Dormant donorsA low-pressure update for donors who haven't given to a budget in 12 months.
Let GivFlow do the follow-up. You keep the relationships.
See what your church's giving is telling you, and what GivFlow would follow up on first. Fifteen minutes, no pressure.