Failed gifts

Recover a failed gift before it's lost.

Cards expire. Banks decline. GivFlow notices failed gifts, follows up kindly from your church, and tells you which gifts came back.

How this flow works

It starts when

A recurring gift fails, on a card or from ACH and debit.

1
A quiet card-update note
Short and kind, from your church’s address, with one link to fix the payment. No ask, no guilt.
2
A gentle reminder
Only if the gift is still missing.
3
Replies reach a person
If the donor has a question, their reply goes to the reply-to person you choose. Nobody is stuck talking to a robot.

It stops when the gift comes back. GivFlow counts it as recovered and shows it in your report.

Without follow-up

24%

~2.5×

With GivFlow following up

64–67%

Bayside, before GivFlow64% for cards, 67% for ACH and debit

Out of every 100 failed gifts, 24 came back on their own. With GivFlow following up, 64 to 67 did.

When a gift fails, 1 in 3 donors don’t give again for the rest of the year, usually because they don’t know it failed.

The donor still wants to give. They just don’t know the gift failed. Your staff shouldn’t have to spend Monday finding out who.

Expected recovery and recovered gifts are tracked for you, so you know what the flow actually did.

Without follow-up, 24 of every 100 failed gifts came back on their own. With GivFlow following up, 64 to 67 did. Read the case study.

Every note comes from your church, and every reply reaches a person.

Replies go to who you choose
Pick the reply-to person for each flow, like a pastor or your finance lead. Donors can always reach someone.
Unlimited senders
Create as many senders as you need, each with its own display name and signature.
Context before it sends
GivFlow reads giving history, budgets, pledges and donor status first, so each note fits the person.
Inactive donors are left out
Donors marked Inactive are excluded from follow-ups automatically.